privacy policy

We are committed to ensuring that your privacy is protected. We strive to ensure your data is kept safe and that we comply with the legal obligations of the Data Protection Act 2018 (the ‘2018 Act’) and the EU General Data Protection Regulation (‘GDPR’). We will comply with the General Data Protection Regulation ((EU) 2016/679) (“GDPR”) unless and until the GDPR is no longer directly applicable in the UK, together with any national implementing laws, regulations and secondary legislation as amended or updated from time to time in the UK, and any successor legislation to the GDPR and the DPA (together “Data Protection Legislation”). We are the data controller of data you pass to us pursuant to this policy. Our Data Protection Officer can be contacted at Fylde Private GP – info@fyldeprivategp.com This Privacy Policy sets out how we collect personal information from you and how the personal information you provide will be processed by us. By visiting the website at https://www.fyldeprivategp.com you are accepting and consenting to the practices described in this Privacy Policy. If you do not consent, please do not submit any personal data to us. We use Google Analytics to collect standard data and details of visitor behaviour patterns. We do this to find out information, such as numbers of visitors and how they navigate around our site. This information is collected in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. What information do we hold and how will we use it? Information you give: You may give us information about you by completing inquiry forms on the website. The information you give us may include your name, email address, address/location, and phone number. We will ask you to confirm that you give us permission to contact you. We will retain this information while we are corresponding with you or providing services to you or to a Patient you represent. We will retain this information for as long as you or the Patient you represent is registered with us. You may also give us your personal medical information that is stored securely in your patients notes on our medical operating system. Fylde Private GP will use your personal information for the following purposes only: to identify you when you contact us; to help identify services and/or products which you could have from us or selected partners; to help administer, and contact you about improved administration of any services and products we have provided, provide now or in the future; to carry out marketing analysis and customer profiling, to conduct research, including creating statistical information; to help to prevent and detect fraud or loss; to contact you in any way (including mail, email, telephone, or text) about products and services offered by us and/or selected partners unless you have previously asked us not to do so; to keep you up to date with our Membership Plans, under which we will give you Membership information and details of discounts and offers negotiated on behalf of our Members. We may allow other people and organisations to use information we hold about you if we have been legitimately asked to provide information for legal or regulatory purposes or as part of legal proceedings or prospective legal proceedings. We will, however, always use every reasonable effort to ensure sufficient protections are in place to safeguard your personal information. We may monitor and record communications with you (including phone conversations and emails) for quality assurance and compliance reasons. Where you give us information on behalf of someone else, you confirm that you have provided them with the information set out in these provisions and that they have not objected to such use of their personal information. Where you give us sensitive data about yourself or another person (such as health details) you agree (and confirm that the other person has agreed) to our processing such information in the manner set out in these provisions.